Overall rating: ★★★
Customer service: ★★★★
A friend dropped me at the Cochin international airport shortly after 7 PM, plenty for my flight which was scheduled for departure at 11 PM. The only thing in my mind was that I had a bit of work to complete prior to my arrival into Dubai and had to relax before my boarding certainly away from the crowd.
Unfortunately, this turned into a bit of an issue at check-in. Even though the check-in counter was open, they insisted I couldn’t yet check-in for my flight as my departure wasn’t scheduled within the next 3 hours or so (and for whatever reason I couldn’t check-in online). However, they managed to consider me soon after.
Cochin International is certainly packed to capacity during the wee evening hours, so there were long queues at immigration and security. I found myself air-side within half an hour of when my boarding pass was issued. Once air-side I had to search for the signages that led me to the lounges.
All the lounges and the food court were located on the third floor of the airport. The area itself was very spacious and minimally decorated.
The lounge itself was reasonably decent, at least compared to some of the other outdated lounges I’ve visited in India in the past. I believe that has to do with the new terminal that I was flying out from for the evening.
The Earth Lounge in Cochin airport stands out for its transparent layout with clear and open structure. Near the entrance was a small seating area with maybe a couple of seats. Past that was the biggest part of the lounge, which consisted of dozens upon dozens of seats. Most were arranged as small dining tables with two seats each; you could also find few large seating areas as well.
The lounge opens to an air-side where seats are lined along, and the guests can enjoy the views of the runway and nature across.
There was also a selection of about half a dozen hot dishes, there was also a chef waiting to cook on your request as well, the food, for the most part, wasn’t my taste, but didn’t look bad and the fact that needs appreciation is the swift on-table serving, and the guest well-being was well-taken care by the lounge staff.
Designer furniture and lighting has been carefully selected for practicality, comfort and privacy, while the use of natural materials, with a tinge of greenery and artworks that match the ambience all, adds to the lounge’s atmosphere and truly suggests why it called the ‘Earth Lounge’ after-all.
The taproom was across the main lounge, where guests could indulge in some alcohol and refreshments, The lounge also boasted vast areas where the travellers could enjoy a quiet and relaxing oasis in exclusive surroundings with several TVs, newspapers and magazines, Wi-fi and more at disposal.
Finally, as the departure call came, I eased out of the Lounge and took the elevator down to level 2 for my boarding.
The lounge was quite modern, with a tranquil of privacy available amidst the vast spread of buffet and mini bistro. The soothing lighting, with personalised chairs and reading lamps all, added to the actual feel of being in an ‘Earth Lounge’. I wouldn’t recommend it for long layovers as the lounge doesn’t exactly provide you with the ultimate of feel like the sleeping pods in Dubai Airport you need before your departure.
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